PRIVACY POLICY
Effective Date: October 12, 2026
Last Updated: October 12, 2026
Cooper Coffee Co. ("Cooper Coffee Co.," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at coopercoffeestore.com (the "Site"), make a purchase, or interact with our services, communications, and social platforms.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
A. Information You Provide to Us:
- Order and Transaction Details: When you purchase merchandise, we collect your name, billing address, shipping address, email address, phone number, and order details.
- Payment Data: Payments are processed directly through secure, third-party payment gateways (such as Stripe, PayPal, or Apple Pay). We do not store or retain complete payment card numbers on our servers.
- Communications and Customer Support: Information you provide when contacting us with questions, reviews, or requests.
- Newsletter and Marketing Subscriptions: Your email address and contact preferences when you opt in to receive updates, drops, or promotions.
B. Information Collected Automatically:
When you browse our Site, our hosting platform (Squarespace) and analytics tools automatically collect device and browsing activity via cookies and log files, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring links.
2. HOW WE USE YOUR INFORMATION
We use your information for legitimate business purposes, including to:
- Process, fulfill, and ship your orders through our third-party print-on-demand fulfillment partners (such as Printify and affiliated print facilities).
- Provide customer support, order confirmations, and tracking updates.
- Send promotional emails, newsletters, and special announcements (you can opt out at any time).
- Analyze website performance and customer shopping trends to improve our store and product catalog.
- Prevent fraud, enhance site security, and comply with legal requirements.
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our business:
- E-Commerce Hosting: Squarespace, which hosts our website and store.
- Order Fulfillment: Print-on-demand networks (such as Printify and its print providers) who receive shipping addresses and item details solely to produce and deliver your items.
- Payment Processors: Secure payment processors who handle financial transactions.
- Shipping Carriers: Postal and parcel carriers (such as USPS, UPS, and FedEx) to deliver your packages.
- Analytics and Marketing: Tools that assist us in evaluating website traffic and sending subscriber emails.
- Legal Obligations: When required by law, subpoena, or to protect our legal rights, property, or customer safety.
4. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies and similar technologies to remember cart items, understand site traffic, and enhance your user experience. You can adjust your browser settings to refuse cookies, though some features of the shopping cart and checkout may not function properly without them.
5. THIRD-PARTY LINKS
Our Site may contain links to external websites or social media platforms (such as Facebook or Instagram). We are not responsible for the privacy practices or content of third-party platforms.
6. DATA SECURITY AND RETENTION
We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no internet transmission or electronic storage method is 100% secure. We retain your information only as long as necessary to fulfill orders, resolve issues, and meet legal or accounting requirements.
7. YOUR RIGHTS AND CHOICES
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information (subject to open order fulfillment and legal record-keeping obligations). You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send.
8. CHILDREN'S PRIVACY
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of the Site after updates constitutes acceptance of the revised policy.
10. CONTACT US
If you have questions about this Privacy Policy or your personal information, please contact us at:
Cooper Coffee Co.
Website: https://coopercoffeestore.com
Email: cooperscoffeeco@outlook.com

